Here Are Just a Few Reasons to Choose Security Guard Pros
Industry Experience & Expertise
Security Guard Pros is managed by a team of dedicated private security experts who collectively have nearly 70 years of experience. They apply the knowledge that they have gained both in the field and from extensive training to provide our clients with highly effective security solutions.
A Dedicated Management Team
To ensure that we continuously meet the high standards of our customers, Security Guard Pros has established the Dedicated Management & Client Assistance (DMCA) program. This program outlines clear expectations for our security services and the level of customer service we offer. It also puts systems and procedures in place to hold our management team and guards accountable. Among the many expectations in this program are maintaining open communication with our clients, providing ongoing training to our staff, and supervising our guards in real-time, both onsite and remotely. The management team meets weekly to design security plans, review client feedback, and address client concerns. Additionally, we expect our management team to stay accessible to staff and clients 24/7 via pagers, radio, and cell phones.
Personalized Service and Solutions
To ensure that our security services are meeting each client’s specific set of concerns, we prioritize personalized service and solutions. All potential clients work with a member of our management team, who will take the time to talk to the client, assess their property, and develop their custom security plan. The security plan is designed to give the client optimal security at a price that works with their budget. Then, once a contract is in place, we continue to work closely with the client to ensure that the security plan is working well and meeting their expectations. Our management staff remain accessible to our clients 24 hours a day, 365 days a year.
All of our guards are registered with the California Bureau of Security and Investigative Services (BSIS). This means that they have completed their security guard training and passed extensive background checks. In addition, our management team only hires guards that have strong communication skills, at least one year of experience, and solid references. After a guard is hired, we expect them to participate in ongoing training and continue to demonstrate a high level of competency and professionalism. To hold them to our high expectations, our management team supervises our guards in real time (both remotely and through unscheduled on-site visits) and via feedback surveys that we send to our clients regularly.
We have put measures in place to ensure that all client information and security details are kept strictly confidential.
If you bring us a detailed quote from another security company in the local area, we promise to match or beat it.
Fully Licensed & Insured
Security Guard Pros is a licensed private patrol operator (PPO) with insurance coverage that exceeds the limits required by the state.
No-Obligation Phone Quotes
Whether you are looking for short-term or long-term security guard services, our security professionals are readily available by phone to answer your questions, discuss your needs, and provide a quote.